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FAQ

Do I need to have railing on my deck?

The best way to know for sure is to check your local building codes. That being said, usually if your deck is more than 30 inches, or 2.5 feet, off the ground you will likely be required to add a railing system.

How tall or short can my deck railing be?

Deck railings are required to be at least 36 inches, or 3 feet high, from the surface of your deck to the top of the railing according to International Residential Code (IRC) standards.

The IRC standard for stair railing is 34 inches high.

The best way to know for sure though, is to check your local building codes.

Why are Fortress rails a great option?

Fortress products are made with durable materials that stand up to the elements better than wood. This includes our pre-galvanized, e-coated steel fencing, architectural-grade powder coated aluminum fencing, pre-welded, corrosion-resistant steel, cable & aluminum railing, and our UV, fade and rot-proof PVC and composite decking and cladding.

How do I submit a warranty claim?

To submit a warranty claim, please visit the Warranty Claim page on the Fortress website. Fill out your information, attach images to showcase any damage, and submit. Please allow 3-4 weeks for processing.